The 100% Client Satisfaction Guarantee is in-line with our goal of being totally responsive to the needs of our clients.
To ensure that we meet that goal, we have a “Make it Right” policy. Which simply stated means that every Guardian employee and/or service partner is expected to take personal responsibility for the homeowner’s service experience.
If a client is not happy with any aspect of the work performed, our ‘Make It Right’ policy prescribes that we will return to make things right free of charge.